When interpreted thoroughly, telemarketing is an activity in marketing a product or service through a long distance communication channel. Well, to make telemarketing tasks more effective then it would be better if your company uses 1800 Numbers services. Therefore, what exactly is the task and responsibility of a telemarketing?
The Main Duty of A Telemarketing
The main task of a telemarketing is to make sales by telephone a service product. They must have high motivation, like sales-related jobs. They must also be able to work under pressure, get used to the target and also be able to work together in a team.
Contacting potential customers or customers
Telemarketing has the task of contacting potential customers or potential customers. All is done periodically over the phone. They offer products or services and provide as clear information as possible to consumers interested in buying.
Doing sales and also accept order
The purpose of communicating by phone with the consumer is to provide knowledge of the products and services being offered. Thus, telemarketing can make sales as well as receiving orders or requests that are being filed consumers.
Gather information related to the product or service
Telemarketing should also gather a lot of information related to products or services that will be offered to consumers over the phone so that it is ready to face any questions that consumers ask about products or services offered. It aims to make consumers more understanding about the usefulness or function of the goods and services and ultimately interested to buy.
Providing Motivation To Customers
One of the tasks and responsibilities of a telemarketing, they should be able to provide motivation with good words that are done so that consumers can be interested in the product or service being offered because the sale became the main target of telemarketing work. This motivation is done so that consumers who have become customers can remain faithful to use products or services offered so it must be done regularly.
Providing Convenience to Consumers
A telemarketing must also be able to provide all the convenience to potential customers and also the customers where the ease of convenience is given so that they become more interested in buying products or using services that are being offered a telemarketing company.